Data Protection and Privacy Policy
William Wood Watches Ltd, (“we”, “our”, “us”) are committed to protecting and respecting your privacy.

This policy (together with our website terms and conditions that apply to your use of our website and our mobile application terms and conditions that apply to your use of our mobile application) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998 (the “Act”), the data controller is William Wood Watches Ltd, Office 7, 35 - 37 Ludgate Hill, London, United Kingdom, EC4M 7JN

In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.

General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy.

Information We May Collect from You
We may collect and process the following data about you:

Information that you provide by filling in forms on our site www.williamwoodwatches.com (the “Website”). This includes information provided at the time of registering for our newsletter, posting discounts and other material or contacting us. We may also ask you for information when you report a problem with the Website.

If you contact us, we may keep a record of that correspondence.

If you enter one of our competitions we will keep a copy of the data you submit to us, and your email address will be added to our direct mailing list.  We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

Details of your visits to our Website including, but not limited to, traffic data, location data and other communication data and the resources that you access.  Information in relation to your location, if you access our Website via a mobile browser and you allow the transmission of your location data when prompted by your browser. The type of location data collected includes information relating to the latitude and longitude of your mobile device, your direction of travel and / or the time the location information was recorded.

SMS Marketing: We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.

Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.  

​Direct Mailings
If you register with the Website, or sign up for any of our newsletters, or enter one of our competitions, we will send you information about our deals, sales or other products and services we feel may interest you. 

You can sign up to our newsletter through submitting your email address at any of the sign up boxes featured throughout the Website or via our Newsletter Registration box. By providing your email address you agree to receive regular newsletter emails from the Website. Your express consent shall be required if the collection and transfer is of sensitive data. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. Please note that third parties may independently collect data about you, including your IP address, information about the websites you visit and the links you click, through cookies, clicks on links, or other means when you visit or view ads on the Website or the App. 

All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.  Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk.  Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Uses Made of the Information
We use information held about you in the following ways:

  • To ensure that content from our Website is presented in the most effective manner for you, your computer and mobile device.
  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To allow you to participate in interactive features of our service, when you choose to do so.
  • To notify you about changes to our service.
  • To provide location based services to you (as set out below) if (i) you have installed the App on a mobile device and permitted your mobile device to transmit location data in respect of this App, or (ii) you access our Website via a mobile browser and you allow the transmission of your location data when prompted by your browser.
  • We may also use your data to provide you with information about goods and services which may be of interest to you.
  • We only disclose information about identifiable individuals to our affiliate advertisers as described in “Disclosure of Your Information” below. However, we may provide any affiliate advertisers with aggregate information about our users.

Disclosure of Your Information
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Website terms and conditions other agreements; or to protect the rights, property, or safety of williamwoodwatches.com, our customers, or others.

We may share information submitted as part of third party promotional activities only when you agree the specific Terms and Conditions of the promotion by opting in to the promotion. We may share your information with our brand partners to provide you with relevant offers and product information.

Your Rights
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes.

You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us. The Website may, from time to time, contain links to and from the websites of third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access to Information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

​Changes to Our Data Protection and Privacy Policy
Any changes we may make to our data protection and privacy policy in the future will be posted on this page.

This data protection and privacy policy was last updated on 9th August 2018.

Opt-out process
To unsubscribe from our mailing list please send an email to info@williamwoodwatches.com

Contact
Questions, comments and requests regarding this data protection and privacy policy are welcomed and should be addressed to info@williamwoodwatches.com

Address: William Wood Watches Ltd, Office 7, 35 - 37 Ludgate Hill, London, United Kingdom, EC4M 7JN